Coronavirus update

To Our Valued Clients,

We want to let you know we are closely watching the rapid developments with the COVID virus. While we plan to remain open with our normal business hours to care for your pets, we have put some plans in place for our clients that are either ill, fall within the “risk zone”, or are practicing social distancing.

- If you are healthy, have no prior contact with a COVID positive individual, and have not recently returned from a foreign country in the past 14 days, please schedule your appointment as usual by phone.

- If you prefer, or are ill, we are pleased to offer drop off appointments. A technician can bring your pet in from your car and we can take a complete medical history over the phone. You are welcome to wait in your car during your pets examination. The attending veterinarian will call you when the exam is complete to discuss a treatment plan or visit recap. Payments can also be taken over the phone. If you prefer this option, please call ahead to let us know and again upon your arrival.

- Parking lot delivery and pick up. We are able to deliver medications and food directly to your car. Call us at (603) 826-3300 so that we can have your order ready in advance, and again when you are in the parking lot. You also have the option for us to mail your pet’s medications or, you are welcome to order directly from the online pharmacy.

Please do not be offended that we will not be shaking hands or giving hugs although we would love to! As always, we do a thorough wipe down of exam rooms, chairs, and doorknobs after each appointment. If you have any questions or concerns during this time, please do not hesitate to reach out to us.

3-24 Update:
We are still open with our normal business hours to care for your pets. Effective immediately, in addition to our current plan in place, we are spacing out appointments so clients are less likely to come in contact with each other and we have fewer people in the facility at one time. We are still offering drop off appointments and are happy to meet you in our parking lot. We are also no longer seeing non-emergency Tech nail trim / anal gland expression appointments. Please reach out to us by phone with any questions or concerns. 

3-26 Update:
We want to remind everyone that even with the "stay-at-home" order in place, we are considered an essential business and will remain open to care for your pets. We have taken many precautions to keep you safe while your pet is seen and also offer drop off appointments which allow you to wait in your car while your pet is cared for. We are also able to mail all medications directly to your home either via our online pharmacy or from the office here. As always, if you have any questions or concerns. Please give us a call.

Please bookmark this page for continued updates. Thank you.